Shipment will be arranged in 1-5 days after money be confirmed.Tracking Information will be provided within 3-7 days after the product is shipped.
Import duties,taxes and charges are not included in the item price or shipping charges.These charges are the buyer’s responsibility.Please check with your country’s customs office to determine what these additional costs will be prior buying.
If you did not received your product at the end of the estimated delivery time,please contact us to solve it before you open dispute. We guarantee to resend goods or refund the full payment if it is not delivered within in the guaranteed delivery duration.
4.And we also support Drop-Shipping,You can create orders in my store and fill in your customers’ address.When you buy more than 20 pieces, I will use DHL send to you. If I use DHL to send, then you will receive parcels in 5-7 days.
If the quantity you purchase is not up to the standard of sending DHL, then I will send it to you by general logistics mode. Usually it takes more than 3 weeks, you will receive the package.
1.If you are not satisfied with the goods(quality problem,size problem,material problem),please feel free to simply contact us,we will respond as soon as possible to give you a perfect solution.
2.If you like our product,hope you can give us five star.it would mean the world to us if you could take 1 minute to help share the love by leaving us an honest review 🙂
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.