1. Due to computer monitor and the actual shooting brightness and other reasons, there will be a certain color difference. Please refer the final color to our actual goods. Please know this before you buy it. Thank you!
2. If you want to see real photo, please contact the seller.
3. Before you pay for an order ,please make sure that you provide the correct delivery address Zip Code and telephone. All items will only be shipped to the shipping address provided by you. Thank you !
1. Shop display size are all Asian size .Please refer to size chart before buying. Do not select directly according to you habits.
2. If you dont know how to choose the size, please contact the seller for help.
3. The size may have 2-3 cm differs due to the manual measurement, please understand.
1. Preparing Time: we need 3-5 working days to prepare your order due to our numerous orders every day.
2. After you payment, if you want change the address, please leave us the new address as soon as possible, before we send out the parcel.
3. If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items. We will inform you immediately once your parcel have been sent out. Thank you!
1. If you are satisfied with your purchase and our service, please leave us five-star feedback and positive comments on your experience, we will greatly appreciate it.
2. If you have any problems with our products or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services. Thank you!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.