|Try on models|
1.This product is the Asian size, slightly smaller than the size of Europe,Russia and the United States, Proposed to choose one or two sizes larger than the original size.
2.Pure hand measurement, there will be 1-2cm error, size selection due to personal body type, like, this table is for reference only.
Customer FAQ Answer
1:Buyer: What is your size?
Seller: Our size is the size of Asia, two sizes smaller than the size of Russia and the United States. It is recommended that you choose two sizes larger than the U.S. size. Please refer to the dimension table for details.
2:Buyer：could you make a discount for me?
Seller：Our store will inform you if there are any promotions. If you purchase more than 22 USD, you can get a discount coupon at the store.
3:Buyer: Why can't the goods be found out of logistic information?
Seller: Parcels sent, if the post office parcel more information on the Internet will be delayed 1-3 days to show.
4:Buyer: When is the package sent?
Seller:We will ship the order within 1 to 3 days of receiving your order. We will notify you in time if there are other circumstances.
5:Buyer: How do I need to pay?
Seller：Dear friends, you can choose to pay through your country’s usual credit card, PayPal or other online payment channels. If this does not work, please contact Aliexpress customer service to help guide you on payment!
6:Buyer: Are you the official KYKU brand?
Seller:We are the official flagship store of KYKU. The product packaging you purchase will have the brand name of KYKU.
7:Buyer: Why is the parcel still in transit?
Seller: There are two reasons why parcels are still on the way. One is the delay in logistics information. The second is that customs clearance has entered the customs slowly. The goods will arrive safely at your address. Please wait patiently.
8:Buyer: Why products are still in customs?
Seller: Generally speaking, because overseas goods will be queued for customs clearance, there will be no problem with the product. Please do not worry, you will receive the package safely.
9:Buyer: Is there a new large size product?
Seller：Our shop has specialized large size clothing to choose from, please visit our shop large size clothing category to view.
10:Buyer: Which countries do you all send?
Seller: More than 200 countries around the world can reach, as long as you buy products can choose to send, indicating that you can reach your country, please rest assured to buy
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.